Get in Touch

Contact the propel team

We can help you with:

Your E-Bike Search Your E-Bike Search

Our matchmakers are standing by to save you time & money in your search for the perfect eBike.

Test Rides Test Rides

Schedule a visit in NYC, Delaware or LA so we can prep the right eBikes and ride along with you. Click here to schedule a test ride

Customer Support Customer Support

If you live far away, just get in touch and we’ll help you remotely. If you live nearby, please schedule an appointment to bring your eBike in. Click here to get support.

Our Locations

Note: Although we keep regular hours and you can usually drop by, we ask that you make an appointment in order to provide the best possible experience.

Brooklyn, NY

Directions | Test Ride| Service

By Bike
We’re located right on the Brooklyn Greenway (14-mile bike path) with the Williamsburg Bridge to the east and the Brooklyn & Manhattan bridges to the west. It’s only right that it be easy to get to us by bike.

By Public Transportation
Several buses stop right outside or within a few blocks: B57, B69, B54, and B62. There are also many subways within a 15 – 20 min. walking distance: G, A, C, B, Q, R, F, 2, 3, 4, and 5. Given the frequent service work and delays, we recommend using Google Maps to find your best public transit directions.

By Car
We’re only a block away from the BQE, located between the Brooklyn & Manhattan bridges to the west, and the Williamsburg bridge to the east. Parking right outside or around the corner is hit or miss, although there are usually spots available nearby beneath the BQE.

By Plane
We’re very proud that people sometimes fly to us since we have the largest selection of high-quality e-bikes available for test rides in the US. It typically takes 20 – 40 min. to drive from LaGuardia Airport, and 30 min. – 1 hr. to drive from Newark or JFK.

Long Beach, CA

Directions | Test Ride | Service

How To Get To Our California Store

We’re located in the heart of Long Beach in the city’s historic Zaferia district. If you’re looking for things to do before or after your appointment, make sure to check out this handy directory of the wide array of businesses nearby.

By Bike
If you’re headed from the north or south, we recommend using the bike lane on Obispo Avenue. Anaheim Street can also be crossed safely at the traffic lights on Obispo Avenue or Temple Avenue, you can then use 14th Street to ride to the showroom. (We do not recommend riding your bike on Anaheim Street.)

By Public Transportation
Several buses stop right outside or within a few blocks. There’s also a Blue Line Metro train station just a couple miles away. We recommend using Google Maps to find your best public transit directions.

By Car
We’re located just off Anaheim Street on Orizaba Avenue. Parking is available right in front, as well as around Orizaba Park down the street. When parking, please be mindful of street sweeping hours.

By Plane

We’re a 10 minute drive from Long Beach Airport, and it takes about 30 min to an hour to drive from LAX, Ontario or John Wayne Airport.

Wilmington, DE

Directions | Test Ride | Service

How to get to our Delaware location

By Car
We’re located just off Maryland Avenue on Germay Dr (look for the warehouse on your right). There’s plenty of parking available on the grounds. We're not too far off I95 so it's pretty convenient if you're passing through.

By Bike
We’re located just off Maryland Avenue on Germay Dr (look for the warehouse on your right). You can bring your bike inside. We're also about a mile off the East Coast Greenway which is nice.

By Public Transportation
If you’re headed to us by train, we’re only about a mile from the Wilmington Amtrak station. We recommend using Google Maps to find your best public transit directions.

By Air
There's a small airport in Wilminton with access to a few airports. The next closest airports are Philadelphia and Baltimore, both of which are less than an hour away.